This Privacy Policy describes how Bashnest (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website (bashnest.com) and our event hosting services. We are committed to protecting your privacy and ensuring the security of your personal information. This policy is governed by the applicable laws of India, including the Information Technology Act, 2000, and its relevant rules.
1. Information We Collect
We collect information from you when you use our Website and Services. The types of information we collect may include:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide when you make a booking, register for an event, or contact us.
- Event-Related Information: This includes details related to the events you book or participate in, such as event dates, preferences, guest lists, and any specific requirements you may have.
- Payment Information: When you make a payment through our Website, we collect necessary payment information, such as your credit card details or other payment method information. This information is processed through secure payment gateways.
- Usage Information: We automatically collect information about how you use our Website, such as your IP address, browser type, operating system, the pages you visit, and the dates and times of your visits.
- Communications: We may retain records of any communications you have with us, including emails, phone calls, and messages sent through our Website.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website, personalize content, and analyze how our Website is used.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Services: To provide you with our event hosting services, process your bookings, and ensure that your events are organized according to your preferences.
- Communication: To communicate with you about your bookings, events, and any inquiries you may have, and to provide you with updates and important information related to our services.
- Personalization: To personalize your experience on our Website and tailor our services to your specific needs and preferences.
- Payment Processing: To process your payments for our services.
- Marketing and Promotions: With your consent, to send you promotional materials, newsletters, and other marketing communications about our services and upcoming events. You can opt out of receiving these communications at any time.
- Website Administration: To administer and improve our Website, monitor its performance, and ensure its security.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Internal Operations: For internal purposes such as data analysis, research, and improving our services.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as venue providers, caterers, decorators, and other event-related vendors. We ensure that these service providers are bound by confidentiality agreements and take appropriate measures to protect your information.
- Payment Processors: We use secure third-party payment processors to process your payments. These processors may collect and store your payment information in accordance with their own privacy policies.
- Business Partners: We may share your information with our business partners for joint marketing efforts or to offer you related products and services.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- Affiliates: We may share your information with our subsidiaries or affiliates for internal business purposes.
- With Your Consent: We may share your information with third parties with your explicit consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information.
- Implementing encryption and other security technologies to protect your data during transmission.
- Restricting access to your information to authorized personnel only.
- Regularly reviewing our security measures and updating them as necessary.
However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
7. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.
8. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the effective date. Your continued use of our Website and Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Bashnest
1st Floor, 81, Wardha Rd, Gajanan Nagar 440015
Nagpur, Maharashtra, India
hello@bashnest.com
Effective Date: 13-05-2025